The Change Agents Podcast

What’s This Podcast
About?

The podcast where work flows, buzzwords go, and digital transformation gets the side-eye it sometimes deserves. In each episode, we chat with the change makers, risk takers, and quietly brilliant minds behind real change – no filters, no fluff, just the good stuff. Expect tales of automation magic, AI mishaps, platform glow-ups, and the occasional hot take on why legacy systems should come with hazard pay. It’s sharp, a little weird, and totally worth your coffee break. (Or wine break – we won’t judge. In fact, we’ll probably join you!) This is transformation – with better banter. Hosted by ServiceNow's human agents: Peter McDonnell, Chief Transformation Officer and Katrina Read, Director of Transformation APJ