Thomas Laird

Advice from a Call Center Geek!

Advice from a Call Center Geek!
249
Episodes
Marketing, Business, Technology
Categories
English
Language
2026-10-28 17:00:00
Published

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What's This Podcast
About?

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it! 

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© 2025 Advice from a Call Center Geek!

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Advice from a Call Center Geek!
Thomas Laird
Thomas Laird