CRM Soundbytes is a micro-podcast where CRM and retention experts share quick, powerful insights on what actually drives growth. From boosting retention and LTV to using AI in email marketing, each episode delivers practical ideas you can apply right away—in just a few minutes. I’m your host, Catherine Quiambao. I’ve spent more than 20 years in marketing, starting in brand marketing and communications, and more recently focusing on email marketing, CRM, and customer retention. I started this podcast because some of the best insights in marketing don’t need a 60-minute interview. Sometimes all you need are a few sharp ideas from people doing great work in the field. Three questions. One expert. Let’s jump in.
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