Martin Henley
Customer Experience Leadership
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The CX-Ed Leadership podcast is an executive education platform designed to connect, empower and motivate CX leaders from the GCC to build better businesses. CX-Ed has been founded to address the most important question for GCC businesses: “How do businesses in the GCC leverage their regional culture and their governments’ ambitions to diversify their economies and improve the quality of life for their citizens?” The answer is to deliver ever greater value and customer experiences to benefit from increased customer acquisition, loyalty and retention. There is now a huge opportunity for GCC businesses to be delivering greater value for their customers, employees, communities and societies and to receive even greater value for shareholders in return. CX-Ed Leadership fulfils that goal for it’s customers by building a community of pro-active CX leaders, providing them with the appropriate tools, frameworks and practical leadership actions that they can implement in their businesses.
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