Hospitality is changing. The question is: are we changing with it? Welcome to Hospitality Unfiltered with Elizabeth, the podcast about what’s really happening inside the hospitality industry, and where we need to go next. I’m Elizabeth, and after nearly 30 years working in hospitality across hotels, resorts, restaurants, sales, marketing, consulting, and executive recruitment, I’ve seen this industry from just about every angle. I’ve watched brands rise, trends disappear, great leaders transform businesses, and companies get stuck doing things a certain way simply because “that’s how we’ve always done it.” This podcast is where we talk about all of it. From the changing expectations of today’s traveler and the future of luxury hospitality to leadership, hiring, sales, marketing, guest experience, relevance, and the decisions happening behind closed doors, nothing is off the table. Some episodes will challenge conventional thinking. Some will tell stories from inside the industry. And some may make you rethink what great hospitality actually looks like. Because occupancy, ADR and RevPAR matter, but they’re not the whole story anymore. The hospitality companies that thrive in the years ahead will be the ones willing to evolve, stay curious, take risks, create experiences people actually remember, and occasionally admit that the old way simply isn’t working anymore. No corporate talking points. No perfectly polished answers. Just experience, perspective, a little humor, and candid conversations about an industry I still believe is one of the greatest businesses in the world. This is Hospitality Unfiltered with Elizabeth. Let’s talk about what everyone else is thinking.
2026 Elizabeth Grillos
Sign up to track rankings and reviews from Spotify, Apple Podcasts and more.