How do we sustain public services without losing their soul? We’re on a mission to prove that radical change is possible even amidst financial constraints. Join Joe Badman, Managing Director of Basis, as he speaks candidly with the pioneers creating more human and relational public services. Each episode focuses on practical lessons from the field to help leaders build on the work of their peers, avoid common pitfalls, and navigate the messy reality of creating a more relational public service. What we’ll discuss: - Relational Service Design: Shifting from transactional service factories to high-trust systems - Agile Delivery: Turning the relational vision into operational reality - Smarter Savings: Demonstrating financial impact while putting human connection first Join the mission: - Follow Joe on LinkedIn: https://linkedin.com/in/joseph-badman - Read the latest chapters from our upcoming book: https://relationalservicedesign.com - Master the methodology: https://basistraining.co.uk/ - Partner with us: https://basis.co.uk
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