Focus Services, LLC - BenJoe Markland

Call Center Outsourcing Podcast

Call Center Outsourcing Podcast
100
Episodes
Management, Business
Categories
English
Language
2026-10-20 17:00:00
Published

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What's This Podcast
About?

The Call Center Outsourcing Podcast by Focus Services explores the latest trends in call center outsourcing, AI-powered customer support, and global BPO strategies. Hosted by BenJoe Markland, President and COO, and Jan Santafede, VP of Marketing, this podcast delivers expert insights on scaling customer experience, improving operational efficiency, and leveraging AI solutions for call center environments. Learn how companies are transforming support operations through outsourcing, automation, and omnichannel customer engagement.

Podcast Urls

Type Link

Podcast

https://www.focusservices.com/

Feed

https://www.spreaker.com/show/6914101/episodes/feed

Apple Podcasts

https://podcasts.apple.com/us/podcast/call-center-outsourcing-podcast/id1886206354?uo=4

Podcast Copyright

2026

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Call Center Outsourcing Podcast
Focus Services, LLC - BenJoe Markland
Focus Services, LLC - BenJoe Markland