Sam Stern

Customer Experience Patterns Podcast

Categories

Marketing, Business, Management

Number of episodes

99

Published on

2025-07-04 02:22:00

Language

English

Customer Experience Patterns Podcast

What’s This Podcast
About?

Every 2 weeks, customer experience expert Sam Stern will explain a customer experience pattern that underpins some of the World's best customer experiences. Patterns are models or designs dervied from real-world examples that have been proven to work. The episodes will include detailed descriptions of the Pattern, data and evidence to supports its importance, and instructions to follow the pattern yourself to create great customer experiences. Thanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music. Hosted on Acast. See acast.com/privacy for more information.

Podcast Urls

Podcast Copyright

Sam Stern

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