CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.
(C) IT Decisions and Carnaby Content 2018-2024
Sign up to track rankings and reviews from Spotify, Apple Podcasts and more.